Healthforce Clinic Knowledge Base

Discovery requires that you get written consent for the VHC for 65+ before you can complete it. We will be bringing digital consent in future, but until the...

You will need to contact HearX for any issues related to your HearX tablet and headphones. Call: 087 250 0989 Email: svhc@hearxgroup.com

No. You will need to make sure that your tablet is working before you can complete the vision and hearing tests. If you are having issues with your tablet o...

If this happens, you can enter the results manually on Healthforce. Just click on the "Enter results manually" link on the screen. You may have to...

You can write a referral letter for the patient to take along to the specialist as needed. Print a copy of the referral letter and report for each specialis...

Make sure that you tick the checkbox on the vaccine section of the VHCs before you submit your assessment so that your member can get points (flu vaccine o...

Before recommending the vaccine, make sure you take a comprehensive medical history. If the patient is immunocompromised or taking immunosuppressive drugs,...

No. The pneumococcal vaccine and shingles vaccine may react with one another and should not be administered during the same visit. You can, however, admin...

You must make sure that you tick the checkbox on the vaccine section of the VHCs before you submit your assessment. After you submit your assessment, yo...

If you administer a vaccine during a Vitality Health Check, you should charge the member for this service separately.  If the member is a Discovery Health ...