Healthforce Clinic Knowledge Base

Discovery Vitality Health Checks 14

• I've never been able to submit a VHC on Healthforce
• I get a VHC error that says "member not found"
• I need to do a standalone VHC assessment
• VHC training video
• Valid inputs for wellness assessments

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Vitality Health Checks for Seniors 21

• How do I handle consent?
• How do I contact HearX
• Will I be able to complete the VHC for 65+ assessment without a tablet?
• I completed the vision and hearing tests on the tablet but the results did not appear on Healthforce. What must I do?
• The report says that the patient must be referred to a specialist, what do I do?

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Momentum Multiply 5

• Do patients need to be Momentum members to perform a Multiply Assessment?
• The member does not have any benefits left. What should I do?
• What benefits do members get for Multiply assessments?
• I did not receive a report when I submitted the assessment. What should I do?
• Do I need to complete the paper consent form for Multiply assessments?