Vitality Health Checks for Seniors

Will the patient need to pay for the vaccines?
The dispensary should claim for the vaccines if the patient is a scheme member and the patient will be responsible for the co-payment if applicable. Non-sc...
Thu, 6 Aug, 2020 at 4:31 PM
I am not able to see VHC seniors assessments on the dashboard
Clinics must be part of the Discovery Vitality Seniors Network to be able to access VHC seniors assessments. If you would like to join this network, please...
Thu, 6 Aug, 2020 at 4:33 PM
What if the dispensary has no stock of the vaccines?
You can ask the patient to get the vaccines from another pharmacy and return to the clinic to get them administered. Remember, administering the vaccine is ...
Thu, 6 Aug, 2020 at 4:34 PM
Should I always use Videomed to get the vaccination prescription?
You should always give your patient the option to go to another doctor for the prescription.  However, getting the prescription whilst in-clinic makes it e...
Thu, 6 Aug, 2020 at 4:43 PM
How do I charge for the consultation?
Below is a table with some scenarios on how to charge for the consultations. Some tips: if no extra services or Videomeds were performed, charge only for t...
Thu, 6 Aug, 2020 at 4:46 PM
What is the difference between the Discovery VHC and the VHC for 65+?
The Vitality Health Check (VHC) consists of 5 measures (blood pressure, blood glucose, cholesterol, a weight assessment and a signed non-smokers declaration...
Thu, 6 Aug, 2020 at 4:53 PM
Who qualifies to do a VHC for 65+?
The following members qualify for the VHC for 65+: Members must be on Vitality and a qualifying Discovery Health Medical Scheme Existing members that are...
Thu, 6 Aug, 2020 at 4:55 PM
Is it possible to ’pause’ or ‘restart the hearing test on the tablet?
The hearing test needs to be taken by the patient. The hearing test can be paused, which allows the restarting of the test, or the test can be retaken.  Th...
Thu, 6 Aug, 2020 at 5:00 PM
Is it possible to ’pause’ or ‘restart the vision test?
The vision test needs to be administered and facilitated by the nurse or health professional, and cannot be paused.  The test can be restarted after a test...
Thu, 6 Aug, 2020 at 5:01 PM
General FAQs - VHC for 65+
This is a comprehensive set of FAQs for the VHC for 65+. You can find answers to specific questions by searching the knowledge base.
Thu, 6 Aug, 2020 at 5:20 PM