Discovery Vitality Health Checks
This is probably happening because: Your SANC or SAPC number on Healthforce is not registered with Discovery Your clinic's practice number is not reg...
Wed, 2 Dec, 2020 at 11:59 AM
The "member not found" error is very common for Vitality Health Checks. It means that the member details you have typed in cannot be matched with ...
Wed, 2 Dec, 2020 at 11:59 AM
As from 22, July 2020, you are able to submit standalone assessments for adults on Healthforce. You can submit the following as standalone assessments a...
Tue, 21 Jul, 2020 at 1:54 PM
NB - If your submissions contains any errors, they will be highlighted by a red box after you try and submit to Discovery Vitality. If nothing happens ...
Tue, 9 Jun, 2020 at 1:58 PM
You cannot correct this yourself on Healthforce. Discovery will have to make the change on their side. If this has happened, please email the signed no...
Tue, 9 Jun, 2020 at 2:09 PM
Vitality only pays for one VHC per member per year. Members who would like to do more than 1 must pay cash for the second assessment. NB - You wi...
Wed, 2 Dec, 2020 at 12:01 PM
Yes. You can use a Vitality number or an ID number to validate identity. Make sure that the patient's name and surname are also captured accuratel...
Wed, 2 Dec, 2020 at 12:02 PM
We recommend that you start a scheme consult if your patient is a member of Discovery Health Medical Scheme or Discovery Primary Care, so that you can also ...
Thu, 6 Aug, 2020 at 3:07 PM
If you want to resubmit you would need to start another assessment (i.e. a new consult). The results of the original assessment will have already been submi...
Thu, 6 Aug, 2020 at 3:16 PM