Video problems
The TV screen is completely dark Is the TV switched on? Is the power to the TV switched on? Is the power cable for the TV plugged in? Are you using ...
Thu, 30 Jan, 2020 at 12:17 PM
Before following these instructions, check that you have the Healthforce Assistant installed. It appears as a little plus in the top right corner of Chrome....
Thu, 30 Jan, 2020 at 11:56 AM
You can set it up so that the video always appears on your TV screen, by installing a Chrome extension called Healthforce Assistant. Go to the Healthfor...
Thu, 30 Jan, 2020 at 12:06 PM
At the moment we can't reconnect you with the same doctor after a call has failed. If you'd like to draw a specific doctor's attention, plea...
Wed, 15 Jun, 2022 at 3:31 PM
If you can hear the doctor but the doctor cannot hear you, it might be because the sound on your computer is on mute i.e. your speakers' volume is turne...
Tue, 9 Jun, 2020 at 2:56 PM