Frequently Asked Questions
Our support times are: Weekdays: 8am - 6pm Saturdays: 8am - 5pm Sundays: 9am - 3pm Public Holidays: 9am -3pm Contact us on: heal...
Tue, 13 Jun, 2023 at 12:44 PM
You can run a test consult at any time on the training site. Logon to: https://training.healthforce.io/ . You can Contact Healthforce Support to help you wi...
Wed, 2 Dec, 2020 at 11:55 AM
Do you need to contact one of the doctors? Feel free to give them a call! Before you call, do take note of the following: DO NOT give the doctor&#...
Mon, 23 Sep, 2024 at 11:35 AM
Missed a release? No need to scour through your emails. Log onto your Healthforce profile and navigate to all previous release notes: https://care2.heal...
Wed, 26 Feb, 2020 at 5:08 PM
You can always access the latest Healthforce terms and conditions from http://healthforce.io/terms-and-conditions.html. We'll let you know if any si...
Tue, 10 Mar, 2020 at 3:15 PM
The following schemes and insurers currently reimburse for primary care nurse and doctor consultations in your clinics. NB - the schemes listed below reimbu...
Wed, 23 Dec, 2020 at 3:58 PM
After every Videomed consultation, we will send your patient an SMS with a link requesting feedback. This will allow us to see how well we are performing as...
Tue, 23 Nov, 2021 at 3:55 PM
Refusal of care formWhen to use: When a patient or their caretaker refuses any form of clinical care as recommended by the doctor Definitions: Adu...
Fri, 8 Sep, 2023 at 4:40 PM