Healthforce Clinic Knowledge Base

Discovery Health 8

• How to handle different Discovery patients
• Handling claims
• Managing referrals
• Avoiding claim rejections
• What are the Discovery Primary Care benefits?

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Medshield 1

• What are the annual SmartCare benefits for Medshield members?

Sasolmed 3

• Claim codes
• Member guide and preventive care benefit tests
• Sasolmed Quick Reference Guide

KeyHealth 3

• KeyHealth quick reference guide
• KeyHealth member guide
• Claiming codes for KeyHealth service (not primary care)

Unity Health 2

• Unity Health quick reference guide
• Nurse claim codes for Unity Health

MTN MoMo Vouchers 13

• Watch: TRAINING VIDEO
• Recognising a voucher
• Can a patient send the voucher to someone else?
• What should you tell the patient about the voucher when they arrive?
• When is a voucher considered redeemed?

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Kaelo (Dis-Chem only) 4

• What Kaleo plans are supported
• Checking if a patient has Kaelo benefits
• Claiming from Kaelo
• How to find formulary