Healthforce Clinic Knowledge Base

We have two training videos. The first one is a short 10-minute summary, and the second is a recording of the full 1 hour-long training.  The sl...

A patient will arrive with an SMS that has a 12-digit Voucher number in it. It will look something like "Thanks for buying the Nurse & Video-Dr vou...

Yes. The purchaser may want to send the voucher SMS to a loved one to use. 

When someone presents with a voucher, please tell them about: The common conditions that are covered by a voucher The bedside tests included Medication ...

A voucher is redeemed as soon as you verify it. A voucher can however only be reinstated if the consultation is cancelled before you’ve done anything signif...

You can cancel a consultation directly after verifying a voucher or from the consultation dashboard before you have rendered any significant services. I...

The system will inform you why the verification has failed. Possible reasons include: Voucher number is invalid Voucher has already been used Vouche...

Types of conditions Respiratory tract illnesses like colds and flu, bronchitis, acute asthma Sexually transmitted infections (STI) Urinary Tract Infecti...

This medication should be covered by the voucher (if the total cost is below the threshold)  Dis-Chem Condition Medication Strength Max Qu...

If the doctor portion of the voucher is not used, R125 will be refunded into the purchaser's MoMo account. The voucher code will no longer be valid. The...